Nitrex Vacuum Strengthens Customer Focus with New Team Alignment

- G-M Enterprises, A Nitrex Company, Strengthens Customer Focus and Operational Efficiency with New Team Alignment -

G-M Enterprises, A Nitrex Company, Strengthens Customer Focus and Operational Efficiency with New Team Alignment

G-M Enterprises, A Nitrex Company, Strengthens Customer Focus and Operational Efficiency with New Team Alignment

In line with our ongoing commitment to growth and excellence in our vacuum furnaces division, G-M Enterprises, a Nitrex company, has made several key changes to its operational management and reporting structure at the California, USA location. These changes are designed to enhance our focus on customer satisfaction, product expertise, and operational efficiency.

We are pleased to announce that Sergio Luevano has been appointed to the position of Senior Product Manager. Sergio will contribute more directly to product applications, development, and Sales. In this role, he will be pivotal in supporting our Sales team to nurture and close orders. Sergio will continue to oversee engineering functions related to vacuum furnace systems and coating furnaces, ensuring we maintain our high standards of technical excellence and customer support.

Streamlining our operations, Roger Birdseye will assume the expanded role of Operations Manager. Roger will manage Purchasing and Service & Start-up functions, as well as day-to-day assembly operations, focusing on timely delivery, quality systems, and the manufacture of world-class vacuum equipment. Assisting Roger will be Raul Ramirez, who will lead our Quality Systems and Supply Chain global sourcing, and Chris Walker, who will oversee Project Management and day-to-day service and start-up tasks, reporting to Roger.

These strategic changes will enhance our ability to respond quickly and accurately to customer needs, reinforcing our commitment to providing exceptional service and quality. Sergio, Roger, and Raul will report directly to Mark Hemsath, President of Nitrex Turnkey Systems, ensuring a cohesive approach to our operational goals.

Mark Hemsath, President of Nitrex Turnkey Systems, stated, “These experienced team members mark a significant step forward for G-M Enterprises. Our focus is on the customer, and Sergio and Roger have extensive history in assisting customers. Our re-aligned team and focus will better serve our customers’ expectations. I am confident that Sergio, Roger, Raul, and Chris will drive our mission of excellent furnaces and exceptional customer satisfaction. Together, we are building a future where G-M Enterprises/Nitrex continues to thrive and lead in the heat treatment industry.”

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